• Can I cancel an order?

  You have the right to cancel your order within fourteen days from acceptance of the package. To exercise the right of withdrawal, you must inform us by means of a clear statement (eg via e-mail, letter) about your decision. The unopened package must be returned to us immediately. The costs for the return are to be paid by you. Once we have received and inspected the goods, we will refund you using the same method of payment that you used in the original transaction. You can find more informatiFew readers

• What is the femSense recycling campaign?

  We are aware of our responsibility to protect the environment and our resources and offer the possibility to return used patches. These are professionally disposed of in partnership with a leading Austrian recycling company. Once you have collected six patches, you can take part in the femSense recycling campaign and you will receive a voucher code for a free patch which you can use with next order. Reach out to customercare@femsenseus.com, andSome readers

• Who pays for postage when an order is cancelled and returned?

  If the order cancelation is made within the required 14-day period, the customer may return the unopened package. The buyer is responsible for postage costs.Few readers

• Why did I not received an order confirmation email?

  After your order has been received, you will be sent an automatic Order Confirmation e-mail. You will also be sent an invoice and a tracking number to the e-mail address you provided. If you have not received an Order Confirmation email, it is possible that the e-mail address you provided was incorrect. Please check your details when placing your order, this will make it easier for us and our partners to communicate with you. It could also be that the confirmation has ended up in your spam foldFew readers

• Is femSense shipped in neutral, discreet packaging?

  Yes, femSense is shipped in a neutral, discreet brown shipping box. It is not possible to see the contents of the packaging from the outside and the sender of the package is SteadySense GmbH.Few readers

• In which countries is femSense available?

  femSense is currently delivered to the following countries: Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland United KingdomFew readers

• How long does the delivery take?

  Delivery within the United States takes 3 to 6 business days.Few readers