The "Read Patch" button is suddenly gone
If you already have activated your patch and then suddenly your "Read Patch" button is gone, it might be the case that you forgot to confirm the detachment or your last patch. This currently triggers a display error, where the "Read Patch" button is no longer visible. This can quickly be fixed by our support team. Please send us an e-mail or click on "Contact support" in the menu of the app.Few readersWhat happens with my data?
Your body - your data. Your data is not our business model, as it may be with other apps. Your data is kept confidential and will never be sold to third parties. You can read more about this in the privacy policy on the femSense website.Few readersWhy is my readout counter not updating?
We recommend to read out the patch twice a day (more about this can be found here). The readout counter (the 0/2, 1/2 or 2/2 in the "Today" screen) serves as a reminder whether you have already read out the patch today. There should be about eight hours between each reading so that the counter updates. Of course, you can read the patch more than twice (it also doesn't have to be exactly eight hours in between). The readout counter has no inFew readersHow can I enter my period in the femSense app?
To enter your period in the app first open the Calendar screen then click on the (+) symbol in the bottom right corner. Here you can record and track period-related information. Under the heading “Menstrual Flow” you will find 4 choices: Spotting, Light, Middle, and Heavy. The Spotting option describes light blood spotting that sometimes occurs during your cycle, but which is not your period. Entering Spotting in the calendar will not affect your period predictions. This option is simpSome readersI am pregnant. Can I still use the femSense app?
femSense offers a special "Pregnancy" mode for pregnant users. This replaces the "Today" screen in your app. You can still enter symptoms in the calendar as normal. In the "Pregnancy“ Mode you get information about your pregnancy progress and the expected date of birth is displayed. If you want to change the birth date, you can do so by simply tapping on the date.Few readersI entered my period incorrectly, what should I do?
If you entered your period incorrectly and your cycle is not calculated correctly, you can change it in your calender yourself. Go to the day on which you entered your period information Remove the period entry by Pressing "Delete all entries" in the day detail view Pressing (+) and remove the period entry manually Go to the day on which you wanted to enter your period information Press (+) and enter your period information. In order to declare it as the beginning of your cyFew readersHow do I know, which smartphone I am using?
For Apple Devices: Go to "Settings" "General" >"Info" and search for the name of your model. For Android devices: Go to "Settings" "About Phone" and search for the name of your device.Few readersWhat if do not remember when I had my last period?
Please wait until the next period starts and enter the date in the app. After that, the application day can be calculated by the app. The application day will then be displayed in the "Today" screen and in the calendar. The accuracy of our algorithms to predict your cycles becomes more and more accurate with every cycle you tell us.Few readersCan I see my temperature curve?
femSense is not a medical thermometer and therefore no temperature values are intentionally displayed. These could be misused, e.g. to measure fever. femSense is not intended to provide diagnostically relevant information. The measured temperature data is analyzed internally to determine the time of ovulation. The measured temperature data is not passed on to third parties.Few readersHow can I enter data into the app?
If you want to add new data to your calendar, follow these steps: Select the day on which you want to enter new data Select the (+) symbol, a window will open with the different data options Choose the data you want to enter Click on the (✓) in the upper right corner to save your entries After that, the calendar will be displayed again.Few readersHow can I deactivate or activate Push-Notifications?
For iOS (Apple) devices push-notifications must be allowed the first time you enter an app. For Android devices they are activated automatically. If you want to deactivate or activate the push-notifications, you have to enter "Notifications" in the General Settings of your smartphone and use the slider for the femSense App. If you do not seeFew readersHow can I delete my account?
To delete your account, open the app menu and click on "My account". There you will find the link "Delete my Account". You will be asked to type "DELETE", please write it exactly as it is written (in capital letters). This is to prevent you from unintentionally deleting your account. Confirm the deletion. You will then be taken to the "Register" screen.Few readers